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Can trainees use Second Nature on mobile devices?

Written by SN
Updated over 2 months ago

Yes.

Second Nature can be accessed from a mobile device using a web browser. Mobile access is another way to use the platform and closely mirrors the Desktop experience for trainees, with a small number of limitations.

Mobile access is focused on training participation and uses the same system, data, and scoring as Desktop.


What can trainees do on mobile?

Trainees can:

  • Log in from a mobile browser

  • Participate in supported training activities

  • Complete training with the same logic and scoring used on Desktop

  • Review their own progress and analysis of role-plays

Mobile access is designed to feel familiar and consistent, not separate.


What’s not available on mobile?

Some features still require Desktop access and are not available on mobile devices:

Courses

  • SCORM / LTI task types

Role-play types

  • Chat conversation

  • Scripted

  • Real Call Analysis

Analysis

  • Revise

Leaderboard

  • Leaderboard view


Is mobile access a separate product or plan?

No.

Mobile access is not a separate product or feature to enable. It is simply another way for trainees to access Second Nature.


Can admins or coaches use Second Nature on mobile?

Mobile access is intended for trainees only.

Admins, coaches, and managers should continue using Desktop for course creation, role-play setup, coaching, and reporting.

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