Overview
Course creators can create simulation tasks for their trainees that will not be scored
Use Cases
When can course creators consider creating unscored tasks :
Trainees who want hands-on practice without seeing a numerical score
Onboarding scenarios for managers where scores remain hidden
Compliance-driven deployments in regions that prohibit displaying scores
Evaluations focused on qualitative product feedback rather than raw numbers
Preventing trainees from “gaming” the system by removing visible score incentives
Ensuring simulations adapt in difficulty even when no score is shown
How to enable it?
During course creation, when creating a new "Voice Conversation" task, you can find the "Hide Score" toggle under the "Score Settings" section
Where in the platform are scores hidden from view?
The trainee's analysis page
The trainee's 'My Progress' section
Leaderboard
Courses scores with at least 1 hidden score task will not be considered in the leaderboard calculation
NOTE : Managers/Admins should still see the score in their reports [unless they are assigned to the hidden task as trainees].